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Shipping Policy

2011-04-07

After payment is clear, we will ship your order within one business day.

Approximate delivery time:
USPS or Canada Post: 3~6 business days;
TNT or Canada Post Express shipping: 2 business days;

UPS over-night shipping: 1 business day guaranteed.

 

Alizarin Coating (Canada) Inc. uses UPS and Canada Post as its primary carriers. The choice of carrier for your particular order will be made based on size/weight of package and delivery location. Additional delivery charges due to customer error (i.e. wrong address or zip code) or change will be billed directly to the customer.

Please provide a valid e-mail address when ordering. An e-mail confirmation will be sent out when your order ships. This will assist us in contacting you should a problem arise with your order. We make every effort to contact you concerning issues with an order as we too want every order to ship the same day!!!

All orders to Hawaii, Alaska, Puerto Rico, and APO addresses are shipped by the method that gives YOU the best rate. ALL INTERNATIONAL ORDERS MAY BE ADJUSTED TO INSURE ACCURATE SHIPPING COSTS. We will confirm a new order total with you if the shipping total INCREASES. Order tracking is usually not available for APO and FPO addresses. You may call us to get only the shipping date in those instances.

If ordering more than one type of product, your shipment may originate from more than one location and deliveries may arrive, and be packaged, separately. Alizarin Coating (Canada) Inc. will ensure the package is shipped from the most cost and time efficient location available.

Alizarin Coating (Canada) Inc. retains the right to charge additional fees for special requests, bulk orders over 150lbs that require special shipping, and all LTL (pallet) orders. Alizarin Coating (Canada) Inc. will contact the customer prior to shipment if any changes are made. To ensure speedy shipping please list accurate contact information.