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Company Policies

2011-04-01

This page lists our various company policies. This section of our web site was created so that our customers understand how we do business, what we do with your information, and how we handle orders.                      


We want your experience with us to be a positive one. It is our intention, as a business, to provide quality products that our customers can confidently recommend to others. We encourage you to contact us if there are questions we can answer about our products, services, or business. We'd be happy to assist you.

Privacy Statement

We value your business, and respect your right to privacy. Our web site is a safe environment for anyone who visits or purchases from us.

We use the information you provide about yourself when placing an order only to complete that order, to send you our newsletter and software update notifications, and to use it internally for informational purposes. We do not share this information with outside parties except to the extent necessary to complete your order. In no other way do we share your information with anyone else, for any reason.

We maintain an e-mail newsletter for our customers and other interested parties. If you've received an e-mail from us, and you no longer wish to receive such messages, please forward the message in its entirety to sales@alizarins.com and you will be removed promptly.

Payment & Secure Store

Shopping at our online store is 100% safe - our secure online order center is protected with secure socket layer (SSL) technology. Your credit card information is encrypted so that it cannot be read by anyone else as it is sent over the Internet. Our network provider and secure host is godaddy host.

We accept credit card payment with Visa, MasterCard, and American Express. If you order using a credit card, you'll see the name "Alizarin Coating (Canada) Inc." on your statement, the name of the processing party. We also accept checks, money orders, and purchase orders. Sales tax applies to purchases originating in Canada. Local taxes outside Canada are the responsibility of the recipient.